| All issues addressed by senior support engineers |
- |
|
|
| Issue escalation to product development teams |
- |
- |
|
| Priority involvement in Beta Programs |
- |
|
|
| Access to Perpetuum forum, knowledge base, videos and other resources |
|
|
|
| Guaranteed response time (Mon - Fri) |
48h |
48h |
24h |
| Validity |
30 days |
30 days |
1 year |
| Online technical support via skype, GoToMeeting or any other similar utility |
- |
- |
|
| Access to night builds and alpha versions |
- |
- |
|
| Samples provided |
C# |
C# |
VB.NET |
| All major versions and service packs for your product |
- |
1 year |
1 year |